Free Delivery Conditions. The free freight offer applies only to orders for the purchase of products with a value of $95 or more. Some bulky items with a cost greater than $95 may have a bulky goods surcharge applicable which we will advise to you by phone or email prior to processing your order. In the rare event that the product you are ordering is not in stock, is built to order or requires some additional configuration, we will notify you. Whilst the The ARTA medical Store uses every endeavour to rapidly deliver your order we cannot guarantee a delivery time due to the vagaries of our large and unpredictable country. We only use reputable road freight carriers however The ARTA medical Store is not liable for delayed delivery of your order and is not able to guarantee the delivery services of third-party service providers. Delivery outside cities – an order being delivered outside a metropolitan location may take in excess of 7 working days to ship and deliver. Overseas Sales – purchases for delivery overseas cannot be made through our website. Sales to any customer outside of Canada will only be quoted following a specific request by email to info@artamedical.ca